How can i contact you?
Kindly use our Contact Page to reach us
My products have not been approved, what can i do?
Email us at support@muthurwa.com and we will try to address your concern.
Can i sell my product if i am not in Kenya?
Yes, but be sure to contact our editor on support@muthurwa.com so that you can discuss on the form of payment. For Kenyan Residents we pay through mpesa and bank account.
How can I cancel my order?
- To cancel;
- Go to cancel order
- Click cancel if you have not checkout
How can I check my order status?
On your profile, click downloads to download your item.
When can I expect refund for my returned item?
Kindly check our terms and condition refund policy or contact us on support@muthurwa.com
I don’t remember my password. Help!
Click forgot password and a link will be sent to your email to initiate creation of a new Password.
My application was denied, what can i do?
There are a number of reasons as to why your seller application can be denied. Learn more in this page: Resolving Rejections
