Help Guides - Muthurwa.com
In this page you will learn how to create your account, how to apply to be a seller, how to create your shop, commission that you will earn and how download products that you have purchased on muthurwa.com.
(NOTE: You can watch the video guides below. They are easy to understand).
Who are we?
Muthurwa Marketplace is Kenya’s largest digital marketplace. Whether you are a student, graphic designer, content writer, programmer, career expert, blogger, photographer, or have some professional skills , muthurwa marketplace is your home.
Three key things about Us
Quality and originality is important to us
- Only the best items make it through our review process.
Make it clear
- Most successful sellers invest their time in explaining what their product is all about.
Support
- The key to your success is how you handle your customers.
Products You Can Sell at Muthurwa.com
We have provided a list of 50 products that you can sell at Muthurwa.com in this page: Products to sell
Commissions
You will earn 98% of the sales you make for each product. 1.5% is the tax submitted to KRA as Digital Service tax (DST) and 0.5% is processing fee. You can read more about KRA’s digital service tax that came into effect on 1st January 2021.
For example if you sell a house plan at Ksh. 10,000, you will be paid ksh. 9800.
You will however be required to pay a monthly or yearly subscription fee for your products to be displayed on muthurwa.com. Learn more about membership subscription fee.
How to Create an Account at Muthurwa Marketplace
To create your account at Muthurwa.com, follow the following steps;
- Click: https://muthurwa.com/register/
- Confirm your email and get ready to start setting up your account.
- That is it
How to apply to be a seller or Vendor
- After registration
- Login into your account
- In My account section, Click MY SHOP tab
- Fill the following details (Your shop NAME, Shop Category, Shop Description, about and your shop Policies)
- Then Click, Submit For Review
We will take about 24 hours to review and approve your shop.
my account shop page/photo
How to upload your product
- After your shop has been approved. Go to your account and Click MY SHOP tab
- Then click Items
- Then scroll down and Click ADD ITEMS tabs
- On your left, click the upload tab to add featured image item
- Add product name or title
- Skip Images (this is optional)
- Select product category
- Add three tags (keywords)
- Add regular price only
- Upload the file you are selling (pdf, doc, docx, jpeg, png, or zip only)
- Then add your product description in the empty
- Then submit for review
It will be approved and published within 24 hours if it meets our standards.
NOTE: Don’t submit a single/same product twice (avoid duplicate submission)
how to upload items at muthurwa marketplace/Photo
Videos Guides
Below are video guides
How to Buy at Muthurwa Marketplace
This video takes you through the process of shopping at Muthurwa.com
How to create a shop at Muthurwa Marketplace
This video takes you through the process of opening your shop at Muthurwa Marketplace
How to to sell your products at Muthurwa Marketplace
After your shop has been approved, learn how to get started with uploading and selling your products.
How to download purchased product
To download a product you have purchased:
- Sign in to your account (if you did not create an account, your password and username will be automatically created and sent to your email after purchasing a product)
- Go to My Account
- Go to Downloads
- Download your Product
How to Withdraw Earnings
To withdraw your earnings:
- Sign in to your account
- Click on My Earnings tab
- Enter the amount of money you want to withdraw
- Select your withdraw method and fill the payment details
- Click on Submit Payment Request.
More Information
- To check your orders or sells click MY SHOP and then ORDERS
Rejection Reasons (Shop and Product
- Learn why your shop application was rejected and how to sort out the problem in this page: Shop Rejection Reasons
- For Product Rejection check this page: Product Rejection Reasons
For more information kindly visit our contact center