Help Guides - Muthurwa Marketplace

In this page you will learn how to create your account, apply to be a seller, create your shop or download your purchased products on muthurwa marketplace. (NOTE: You can watch the video guides below. They are easy to understand).

Who are we?

Muthurwa Marketplace is Kenya’s largest digital marketplace. Whether you are a student, graphic designer, content writer, programmer, career expert, blogger, photographer, or have some professional skills , muthurwa marketplace is your home.

Three key things about Us

Quality and originality is important to us

  • Only the best items make it through our review process.

Make it clear

  • Most successful sellers invest their time in explaining what their products is all about.

Support

  • The key to your success is how you handle your customers.

How to Create an Account at Muthurwa Marketplace

To create your account at Muthurwa.com, follow the following steps;

How to apply to be a seller or Vendor

  • After registration
  • Login into your account
  • In My account section, Click MY SHOP tab
  • Fill the following details (Your shop NAME, Shop Category, Shop Description, about and your shop Policies)
  • Then Click, Submit For Review

We will take about 24 hours to review and approve your shop.

my account shop page

my account shop page/photo

How to upload your product

  • After your shop has been approved. Go to your account and Click MY SHOP tab
  • Then click Items
  • Then scroll down and Click ADD ITEMS tabs
  • On your left, click the upload tab to add featured item
  • Add product name or title
  • Skip Images (this is optional)
  • Select product category
  • Add three tags (keywords)
  • Add regular price only
  • Upload the file you are selling (pdf, doc, docx, jpeg, png, or zip only)
  • Then add your product description in the empty
  • Then submit for review

It will be approved and published within 24 hours if it meets our standards.

NOTE: Don’t submit a single/same product twice (avoid duplicate submission)

how to upload items at muthurwa marketplace

how to upload items at muthurwa marketplace/Photo

Videos Guides

Below are video guides

How to Buy at Muthurwa Marketplace

This video takes you through the process of shopping at Muthurwa.com

How to create a shop at Muthurwa Marketplace

This video takes you through the process of opening your shop at Muthurwa Marketplace

How to to sell your products at Muthurwa Marketplace

After your shop has been approved, learn how to get started with uploading and selling your products

More Information

  • To check and withdraw your earnings click MY EARNINGS
  • To check your orders or sells click MY SHOP and then ORDERS
  • To download products you have bought click DOWNLOADS and then select your product to download.

Application Denied

Learn why your application was denied and how to sort out the problem in this page: Resolving Rejections

For more information kindly visit our contact center