Muthurwa Marketplace is a company of  Kyote Internet Group Limited. You can easily contact us through the contact details provided below;

NOTE 1: If you make an order past 6:00 PM (UTC +3) and you are not able to reach our customer care kindly be patient and call the next morning.

NOTE 2: If you can’t reach us via phone call, then kindly send us an email. We prefer email communication as it makes communication effective. Our customer care email is: support@muthurwa.com

• Office Location: Moktar Daddah street, Ruprani House, Nairobi
• Telephone Number, Call: +254720491625
• Email: support@muthurwa.com
• Contact Hours: 9:00 AM to 4:30 PM (UTC +3) (Monday to Saturday)
• P.O BOX address number: 45722-00100, Nairobi, Kenya

Refund Inquiries

If you are contacting us for a refund then kindly email us your transaction details, the reason why you are requesting for a refund and where you want the refund money to be sent to.

Kindly note that  for reference purposes, all refund queries will be handled strictly via email: support@muthurwa.com